Under Armour is a well-known brand that produces high-quality sports gear and accessories. One of their most popular products is their backpacks, which are designed to withstand the rigors of everyday use. However, like any product, backpacks can experience wear and tear over time, which is why it’s important to understand the warranty policy that comes with your purchase.
When it comes to Under Armour backpacks, the company offers a 60-day guaranteed return policy and a Universal Guarantee of Performance. While this is a solid policy, it’s important to note that lifetime warranties are not currently available or easy to obtain. In this article, we’ll take a closer look at Under Armour’s backpack warranty policy, including what is covered, how to make a claim, and what to do if you experience any issues with your backpack.
Under Armour Brand Overview
Under Armour is a well-known American sportswear and accessories company founded in 1996 by Kevin Plank. The company is headquartered in Baltimore, Maryland, and has become a popular brand among athletes and fitness enthusiasts worldwide. Under Armour’s mission is to inspire athletes with performance solutions they never knew they needed and can’t imagine living without.
The company offers a wide range of products, including athletic wear, footwear, and accessories such as backpacks. Under Armour’s backpacks are designed to meet the needs of athletes, students, and anyone who needs a reliable and durable backpack.
Under Armour is committed to providing high-quality products that are both functional and stylish. The company uses innovative materials and technology to create products that are comfortable, durable, and performance-enhancing. Under Armour’s products are available online and in stores worldwide, making it easy for customers to find the perfect gear for their needs.
Overall, Under Armour is a trusted brand that has earned a reputation for quality and innovation. The company’s commitment to providing high-quality products and exceptional customer service has made it a favorite among athletes, fitness enthusiasts, and anyone who values performance and style.
Understanding Backpack Warranties
When purchasing a backpack, it’s important to consider the warranty that comes with it. A warranty is a guarantee from the manufacturer that the product will function as advertised for a certain period of time. Backpack warranties can vary widely, so it’s important to understand what is covered and for how long.
Most backpack warranties cover manufacturing defects and workmanship issues. This means that if the backpack falls apart due to a defect in the materials or construction, the warranty will cover the repair or replacement. However, most warranties do not cover normal wear and tear or damage caused by misuse or abuse.
It’s also important to note that warranties differ in terms of their length and coverage. Some backpacks come with a lifetime warranty, while others may only have a limited warranty of a few years. It’s important to read the warranty information carefully to understand what is covered and for how long.
When making a warranty claim, it’s important to follow the manufacturer’s instructions carefully. This may involve filling out a form, providing proof of purchase, and sending the backpack back to the manufacturer for repair or replacement. Some warranties may also require that the backpack be returned to the place of purchase.
In summary, understanding the warranty that comes with your backpack is an important part of making an informed purchase. Be sure to read the warranty information carefully and follow any instructions for making a claim.
Under Armour Backpack Warranty Details
Under Armour is a popular brand for backpacks. They offer a Universal Guarantee of Performance for their backpacks, which is a 60-day return policy. However, they do not offer a lifetime warranty on their backpacks. Let’s dive into the details of their backpack warranty coverage.
Coverage Period
Under Armour’s backpack warranty coverage period is 60 days from the purchase date. This means that any defects or damages found within 60 days of purchase will be covered under warranty. If the backpack is purchased from an authorized retailer, the warranty period starts from the date of purchase. If the backpack is purchased directly from Under Armour, the warranty period starts from the date of delivery.
What’s Covered
Under Armour’s backpack warranty covers any defects or damages caused by materials or workmanship. This includes issues such as broken zippers, ripped seams, and faulty straps. If the backpack is found to have a defect or damage covered under warranty, Under Armour will either repair or replace the backpack at their discretion.
What’s Not Covered
Under Armour’s backpack warranty does not cover damages caused by normal wear and tear, misuse, abuse, or accidents. This includes issues such as stains, scratches, and punctures. Additionally, the warranty does not cover damages caused by third-party repairs or alterations. If the backpack has been modified or repaired by someone other than Under Armour, the warranty will be voided.
Overall, Under Armour’s backpack warranty coverage is limited to 60 days from the purchase date and covers defects or damages caused by materials or workmanship. It’s important to note that the warranty does not cover damages caused by normal wear and tear, misuse, abuse, or accidents. If you have any questions or concerns about your Under Armour backpack warranty, you can contact their customer support for assistance.
Claiming Under Armour Backpack Warranty
If you have purchased an Under Armour backpack and it has developed a defect or has been damaged due to a manufacturing defect, you may be eligible to claim Under Armour’s backpack warranty. Here’s what you need to know about the claim process and the required documents.
Claim Process
To claim the warranty on your Under Armour backpack, you need to follow these steps:
- Visit the Under Armour website and go to the “Returns” section.
- Fill out the online form with the required information, including the reason for the return and your contact details.
- Under Armour will review your claim and may ask for additional information or documentation.
- If your claim is approved, Under Armour will provide you with a return label to send your backpack back to them.
- Once Under Armour receives your backpack, they will inspect it to determine if it is eligible for a warranty claim.
- If your backpack is found to be eligible, Under Armour will either repair or replace it, depending on the extent of the damage.
It is important to note that Under Armour’s backpack warranty does not cover normal wear and tear, misuse, or accidental damage. The warranty also does not cover backpacks that have been modified or altered in any way.
Required Documents
When making a warranty claim for your Under Armour backpack, you will need to provide the following documents:
- Proof of purchase – This can be a receipt, invoice, or order confirmation that shows the date of purchase, the price paid, and the item purchased.
- Pictures of the damage – You will need to provide clear pictures of the damage to your backpack so that Under Armour can assess the extent of the damage.
- Warranty claim form – You will need to fill out the online warranty claim form on the Under Armour website and provide all the required information.
Make sure to keep a copy of all the documents you submit for your warranty claim. If you have any questions or concerns about the claim process, you can contact Under Armour’s customer service team for assistance.
Overall, claiming the Under Armour backpack warranty is a straightforward process as long as you have the required documentation and your backpack is eligible for a warranty claim.
Under Armour Customer Service Information
Under Armour is committed to providing excellent customer service to its customers. If you have any questions or concerns about your Under Armour backpack, you can contact their customer service team through various channels.
Contacting Under Armour Customer Service
Under Armour offers several ways to contact their customer service team:
- Phone: You can call Under Armour’s customer service team at 1-888-727-6687. They are available Monday – Sunday, 8 a.m. – 12 a.m. EST. Please note that their hours may vary on holidays.
- Email: You can also email Under Armour’s customer service team at [email protected]
- Live Chat: If you prefer to chat with a customer service representative online, you can do so through Under Armour’s website.
Under Armour’s Return Policy
If you experience an issue with your Under Armour backpack, you may be able to return or exchange it. Under Armour’s return policy applies to all gear purchased directly from Under Armour, either in-store or online, within the United States and Canada.
Under Armour does not offer repairs for their products. If you experience an issue with your backpack, you can view their returns and exchanges policy or contact customer support at 1-888-727-6687.
Third-Party Warranties and Parts
If you need parts or service for a third-party product that is sold by Under Armour, you can contact the manufacturer directly. Under Armour provides contact information for third-party manufacturers on their website.
Under Armour Backpack Lifetime Warranty
Under Armour backpacks come with a 60-day guaranteed return policy and a Universal Guarantee of Performance. However, as far as their official website reports, lifetime warranties are not available, or difficult to obtain. If you have any questions about the warranty for your Under Armour backpack, you can contact their customer service team for more information.
Conclusion
In conclusion, Under Armour backpacks come with a 60-day guaranteed return policy and a Universal Guarantee of Performance. However, according to their official website, lifetime warranties are not available or difficult to obtain.
It is important to note that third-party warranties and parts may be available for Under Armour products manufactured by their licensee partners. If you have any questions or experience any issues related to equipment parts or warranties for products manufactured by their licensee partners, please reach out to them directly for assistance.
Overall, Under Armour backpacks are built with ultra-durable but lightweight materials that resist tearing, repel water, and last season after season. While they may not offer a lifetime warranty, their products are known for their high quality and durability. If you are in need of a new backpack, consider Under Armour as a reliable option.
Frequently Asked Questions
How do I make a warranty claim for my Under Armour backpack?
If you need to make a warranty claim for your Under Armour backpack, you can do so by contacting the UA Customer Service Team at 1-888-727-6687. They will guide you through the process of making a claim and provide you with all the necessary information.
What is the Under Armour backpack warranty policy?
Under Armour backpacks come with a limited lifetime warranty. This means that they are warranted to be free of defects in materials and workmanship for the life of the product. Under Armour will repair or replace, at its discretion, any product found to be defective.
Is it possible to exchange my Under Armour backpack under warranty?
If your Under Armour backpack is found to be defective, Under Armour will repair or replace it. However, exchanges for other products or different colors are not covered under the warranty.
What is the Under Armour universal guarantee of performance?
The Under Armour universal guarantee of performance is a promise that all Under Armour products will be free of defects in materials and workmanship. If a product does not meet this standard, Under Armour will replace it or provide a refund.
Are Under Armour backpacks covered by a lifetime warranty?
Yes, Under Armour backpacks are covered by a limited lifetime warranty. This means that they are warranted to be free of defects in materials and workmanship for the life of the product.
How do I return a defective Under Armour backpack?
If you need to return a defective Under Armour backpack, you can do so by contacting the UA Customer Service Team at 1-888-727-6687. They will provide you with all the necessary information and guide you through the process of returning the product.
